General Terms and Conditions of Business

1.1 Quotes and Prices

• Quotes are valid for 30 days and based on client-provided information.
• Prices exclude additional costs like photography, database images, delivery, copywriting, and VAT.
• Hourly rate: €100.
• Rates are subject to change.
• Time estimates are non-binding.
• Timelines depend on timely client-provided materials.

1.2 Methods

• The agency may subcontract work.
• Client-provided images must meet specific quality standards.
• The agency is not responsible for errors in client-provided materials.
• Clients indemnify the agency against claims from third-party material usage.
• Agency retains copyright on conceptual work unless otherwise agreed.
• Client’s property is at their risk while in the agency’s possession.
• Storage fees may apply for items held by the agency.
• Rush projects are at the client’s risk and cost.
• The agency will not use materials deemed illegal or defamatory.

1.3 Invoices and Payments

• Payment due within 30 days of invoice.
• Late payments may incur interest charges.
• Work remains the agency’s property until payment is received.
• VAT applies unless exempt.
• Payments must be made in Euros.
• Work in progress billed monthly.
• Agency may charge for client-caused additional costs.
• Preliminary work is billed, including a 50% rejection fee if the contract is canceled.
• Delayed payments may halt work.
• A deposit (usually 50%) may be required, especially for new clients or large projects.
• Returned payments incur a €15 fee.

1.4 Review

• Client approves proofs and samples.
• Proofs are charged per page.
• Client bears responsibility for errors post-approval.

1.5 Insolvency

• Agency may halt work if the client cannot pay debts.
• Agency has a lien over client property for unpaid debts and may sell it after 14 days’ notice.

1.6 Force Majeure

• Agency is not liable for contract breaches due to uncontrollable events like natural disasters, war, or strikes. Clients will be notified to take appropriate actions.

1.7 Copyright (Intellectual Property Rights)

• Clients must ensure materials do not infringe third-party rights.
• Clients indemnify the agency against third-party intellectual property claims.
• Agency retains intellectual property rights on created work unless otherwise agreed.
• Client cannot use agency material without permission.
• Agency can use created work for promotional purposes.

1.8 Governing Law

• Contracts are governed by the laws of Italy.
• Disputes are resolved in the courts of Milan, Italy.